Terms of Service

Effective Date: October 2025

Welcome to Playerparts (playerparts.com). These Terms of Service ("Terms") govern your use of our website and purchase of products. By accessing or using our website, you agree to these Terms.

Company Information

Operator: Shanghai Mijiazhuo Industrial Co., Ltd.
Website: playerparts.com
Contact: support@playerparts.com
Phone: (+86) 17358806111
Address: Room 508, No. 1080 Moyu South Road, Anting Town, Jiading District, Shanghai, China

Acceptance of Terms

By using our website or placing an order, you confirm that:

  • You are at least 18 years old or have parental consent.
  • You accept these Terms and our Privacy Policy.
  • You will provide accurate and complete information.

Products and Services

  • Product Information: All products are brand new unless otherwise stated. We strive to display accurate descriptions, images, and prices. We reserve the right to limit quantities or discontinue products.
  • Pricing: Prices are subject to change, but orders already placed will honor the original price.
  • Availability: Products may become unavailable after you place an order. We will notify you immediately if this occurs to offer a solution.

Orders and Payment

  • Placing Orders: Orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.
  • Payment: We accept PayPal and credit cards processed through PayPal. Payment is due at the time of order.
  • Taxes: All prices include applicable taxes.
  • Order Processing: Orders are processed within 1-3 business days.

Shipping and Delivery

  • We ship to: United States, United Kingdom, Canada, Australia, and New Zealand.
  • Delivery times are estimates. We are not liable for delays caused by customs, carriers, or force majeure.
  • See our Shipping Policy for complete details.

Returns and Refunds

We offer a 30-day return policy (starting from the delivery date) for any reason. The customer is responsible for return shipping costs.

We also provide a 90-day quality guarantee (starting from the delivery date) for defective or damaged products. We will cover all associated return shipping costs.

For full details, conditions, and instructions, please see our complete Refund Policy.

Intellectual Property

All content on playerparts.com, including text, graphics, logos, images, and website design, is the property of Shanghai Mijiazhuo Industrial Co., Ltd. and is protected by copyright and trademark laws. You may not reproduce or distribute our content without written permission.

User Conduct

You agree not to:

  • Use our website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Interfere with website functionality or security.
  • Transmit viruses or malicious code.

Limitation of Liability

To the maximum extent permitted by law, our liability is limited to the purchase price of the product. We are not liable for indirect, incidental, or consequential damages. Products are provided "as is" without warranties beyond those stated in our policies.

Dispute Resolution

  • Governing Law: We comply with consumer protection laws in the country where you reside. For customers in:
    • United States: Subject to applicable federal and state consumer protection laws.
    • United Kingdom: Subject to UK Consumer Rights Act.
    • Canada: Subject to Canadian Consumer Protection Act.
    • Australia: Subject to Australian Consumer Law.
    • New Zealand: Subject to New Zealand Consumer Guarantees Act.
  • Resolution Process: Please contact us first at support@playerparts.com to resolve any disputes informally. We will make good faith efforts to resolve all issues.

Indemnification

You agree to indemnify and hold harmless Shanghai Mijiazhuo Industrial Co., Ltd. from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified Terms.

Contact Information

For questions about these Terms:
Email: support@playerparts.com
Phone: (+86) 17358806111
Business Hours: Monday to Friday, 9:00 AM - 6:00 PM (Beijing Time)